Summary

As a Customer Success Specialist, you will contribute to achieving company sales and market objectives, driving and managing good relations with customers and partners. This role provides an excellent opportunity for career growth and skill development in a collaborative and fast-paced environment.

Description

Own and champion a market segment or channel.

Define, develop and implement sales and marketing strategies to achieve company objectives.

Initiate, build and maintain excellent professional customer and partner relationships.

Communicate and educate customers and partners in using products and services.

Analyze changing customer needs and market trends, brainstorm with the Solutions team for product improvements and innovations.

Qualifications

Fresh graduates in sales, marketing, business and management are encouraged to apply.

Strong analytical and creative problem solving skills.

Having a Design Thinking or Entrepreneurship background is a plus.

Excellent communications and interpersonal skills, able to communicate in Bahasa Melayu, English and/or Mandarin.

Proactive self-starter, able to work independently and manage work autonomously.

Proven track record in closing sales and ensuring customer satisfaction.

About Simplify

Simplify operates the world’s leading Internet-sharing platform, hosting more than 70,000 community Wi-Fi worldwide. An award winning startup born straight out of MIT, Simplify builds the most powerful patented seamless connectivity technology and was ranked as one of the World's 50 Most Innovative Companies by Fast Company. The company aims to democratize Internet access and bring affordable Internet to everyone.