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Frequently Asked Questions

 

I have a Wi-Fi at home. How do I sell my Home Broadband Bandwidth?

To sell your Fixed Broadband Internet:
  1.Register your Wi-Fi router details at register.simplify.network
  2.Copy the Wi-Fi name and password into your router settings. Simplify prefers operating on the 5Ghz frequency channel.
  3.Reset your Wi-Fi router if needed.
  4.Get paid daily on your PayPal account when Simplify user connects to use your Wi-Fi.

How do I sell my Mobile Data?

To sell your mobile data:
  1.Install and open Simplify.
  2.Under the Payment menu, link your PayPal account.
  3.Tap Sell Mobile Data button.
  4.Copy the Wi-Fi name and password into your personal hotspot settings.
  5.Turn on the Wi-Fi personal hotspot on your smartphone.
  6.Get paid when Simplify user connects to your Wi-Fi personal hotspot.

Can I offer my Simplify hotspot for FREE?

Yes, just tick the "Free Wi-Fi" box when you generate your Simplify password. Simplify welcomes such good deed to open up the Internet, for social good.

How does the data pricing being determined?

Simplify analyzes and standardizes the Internet data price for each country. Simplify believes in open internet and fair value pricing. It is never our intention nor Simplify is in any authorized position to regulate the price for getting Internet access .

Can I set my own data price?

Simplify's pricing is country-specific as published on simplify.network/pricing. However, Simplify is exploring to let premium sellers set their own price in the near future.

How does a buyer get charged?

Simplify operates on a pay-as-you-use model. Buyer will pay for how much Internet data bandwidth he or she uses, rounded to the nearest Megabyte (MB).

For example, if you sell $10 per GB, a buyer will be charged for $7.60 if he used up 760 MB of data bandwidth. The buyer will not be charged the full amount of $10. (1 GB = 1,024 MB)

How do I get my payout?

Sign up and link your PayPal to Simplify. You will receive your payout over PayPal.

When will I get my payout?

Simplify sends payout to our sellers via PayPal on a DAILY basis.

How do I calculate my payout?

You will receive 80% payout from the listed Internet price. For example, if you sold $10 for 1GB, you shall receive $8 as your payout if buyers used up 1GB of your Internet data.

Buyers pay a service fee to Simplify in addition to the listed Internet price.

What platform does Simplify support?

Simplify currently supports selling mobile data on Android, iOS and selling fixed broadband Internet bandwidth on any Wi-Fi routers.

We will gradually extend our product support to other platform very soon.

How do I report abuse or handle dispute?

You may report abuse or file a dispute here.

How can I ensure that my Simplify Wi-Fi is working?

To ensure that your Simplify network is running, you may install and open Simplify on Android, then connect to your Simplify network. If you're able to connect to your Simplify network, it means that your Wi-Fi is all good.

How secure is Simplify hotspot?

Simplify enforces Wi-Fi standard-compliant authentication and encryption methods to secure its communication channel. On top of that, Simplify uses its own proprietary double-encrypted passphrase mechanism to further secure its Wi-Fi password. Unlike public hotspots which are mostly open and unsecured, Simplify is among the most secure alternatives to make seamless authentication works on any existing Wi-Fi networks.

How can I buy Internet bandwidth?

To buy Internet on Simplify:
  1.Open Simplify application.
  2.Ensure that you've linked your PayPal account in the Payment menu.
  3.You will see all available Simplify networks listed on Also Available section
  4.Tap on a network you wish to connect, then press Connect button.
  5.Your smartphone will connect to Simplify network automatically.
  6.You will be charged based on how much Internet data that you've used.

Where can I buy Internet bandwidth?

Simplify is expanding into retails, ridesharing service, rails, transit points, tour guides etc. Look out for Simplify logo at our partners' premise.

How do I make payment?

You can pay by linking your PayPal account to Simplify. PayPal operates worldwide in over 200 countries and support 25 currencies.

Find out if PayPal is available in your country below: https://www.paypal.com/my/webapps/mpp/country-worldwide

How do I get charged?

Unlike prepaid or postpaid data plans, Simplify charges buyers on a pay-as-you-use basis. You only pay for how much Internet data you've used. For example, if a network is selling at $10 per GB, you will only pay $1 for 100MB for data.

How do I check my Internet data usage?

On your Simplify app, select Usage menu. If you'd like to check transactional data usage, select History menu.

How do I report abuse or handle dispute?

You may file a complaint or dispute case here.

+60 19 6611 601
support@simplify.network
Malaysia

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